Privacy Policy

AzarFaith treats stewardship of personal data as seriously as stewardship of donations. This policy explains what we handle when you give, run a campaign, receive a payout or browse the platform.

We process data in Nigeria under the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation 2019 (NDPR).

We collect only what a trusted giving platform needs.

• Account data: name, email, phone, password hash, role and organization affiliation.
• Campaign data: descriptions, beneficiary information, images and verification documents.
• Donation data: amounts in Naira, campaign supported, payment method and transaction references.
• Payout data: bank name, account number, account name and settlement history.

When you contact support we keep your messages, and we record basic technical data such as device type, browser and pages viewed.

We process personal data to provide the service you asked for, to meet legal obligations, and to keep the platform safe.

• To create and secure your account and verify organizations before they receive funds.
• To process donations, issue receipts and settle payouts to Nigerian bank accounts.
• To prevent fraud and money laundering, and to resolve giver disputes.
• To send service messages and, where you have consented, campaign updates.
• To understand how the platform is used and improve it.

For each activity we rely on one or more lawful bases under the NDPA: performance of a contract (donations and payouts), legal obligation (identity and transaction records), consent (marketing and non-essential cookies), and legitimate interests (fraud prevention, security and improvement). You may withdraw consent at any time.

We use essential session cookies to keep you signed in, preference cookies to remember settings, analytics cookies to measure use, and marketing cookies to measure campaigns. Our Cookie Policy lists each one.

We share data with processors who act on our instructions under contract: payment providers handling bank transfer, card, and USSD style payments, cloud hosting and email providers, and analytics vendors. We do not sell personal data.

Payment providers may process card or bank details directly; we store only the confirmation and reference needed to record the donation. Processors must protect your data, use it only for the agreed purpose and delete it when the engagement ends.

• Account records: life of the account plus up to 6 years where financial records are required.
• Donation and payout records: up to 6 years for Nigerian tax and audit rules.
• Campaign content: while published, plus a reasonable archive period.
• Support messages: up to 24 months after the conversation closes.
• Analytics data: in aggregate or pseudonymised form for up to 14 months.

Some processors store data outside Nigeria. Where personal data is transferred cross-border, we ensure the destination offers adequate protection or that safeguards such as contractual commitments are in place, as the NDPA requires.

Subject to the law, you may access, correct, delete, object to and port your personal data, and withdraw consent where processing relies on it.

1. 1Email support@azarfaith.ng from the address on your account.
2. 2Say which right you are exercising and the scope of your request.
3. 3We verify your identity and respond within the NDPA timeline.
4. 4If you remain unhappy, you may complain to the Nigeria Data Protection Commission.

Givers must be 18 or older, and we do not knowingly create accounts for children. Where a campaign references children at an orphanage or faith-based school, we publish only what the responsible organization is authorised to share and require guardian consent for identifiable images or stories. Contact us if you believe a child's data was processed without authorisation.

For data-subject requests or concerns, write to support@azarfaith.ng, or to legal@azarfaith.ng for legal and regulatory matters. Include enough detail for us to locate your account.