Moderation exists so a giver can read a campaign update and trust what is written there. It also protects the children, families and congregations these organizations serve from being exposed for the sake of a donation.
What we do not allow
- Unverified claims about beneficiaries, expenses or where money will go.
- Full names, school details or identifiable images of children in care.
- Content that shames, threatens or discriminates against a person or group.
- Requests to move a gift off AzarFaith by bank transfer, USSD or cash.
- Political campaigning, gambling promotion or sales pitches dressed as appeals.
- Copied campaign text or photos belonging to another organization.
How content is reviewed
- 1Publishers submit campaign text, images and updates through the AzarFaith dashboard.
- 2Automated checks flag obvious risks such as contact details or duplicate images.
- 3A moderator reads every new campaign and every update before it goes public.
- 4Reported comments and pages are triaged by severity, with high-risk items paused first.
- 5The organization is told what was changed and why, and may appeal once.
| Content | Review before publishing | Typical turnaround |
|---|---|---|
| New campaign | Full human review | 2 working days |
| Campaign update | Human review | 1 working day |
| Comment on a campaign | Automated checks plus reported review | Hours to 1 working day |
| Profile and images | Human review | 2 working days |
Organizations are told what was changed and why, and may appeal once. Appeals are read by a second moderator who did not handle the original decision, and the outcome is sent in writing.
Protecting beneficiaries
Children in orphanages and faith-based schools are the people most at risk from a well-meaning appeal. We ask for first names or initials only, no school or house addresses, no close-up images that identify a child, and no stories published without consent from a guardian. Repeated breaches put the verified badge under review.
Why was my campaign update not published?
It likely contained a claim we could not verify, a beneficiary detail we must protect, or contact details that would move giving off AzarFaith. The notice explains which rule applies.
Can I appeal a moderation decision?
Yes. Reply to the notice within 14 days. A second moderator who did not make the original decision reviews it and writes back.
Who moderates comments?
Automated filters catch the obvious cases, and anything reported is read by a moderator. High-severity comments are hidden while the review is open.
Do you allow photos of children we support?
Only where a guardian has consented and the child cannot be identified — first names or initials, no school or home details, no identifying close-ups.
What happens to repeat offenders?
Warnings come first, then required edits, then suspension of the verified badge and a pause on new donations until re-verification completes.